GUEST RELATIONS AGENT

AT THE NORRMANS CASTLE


We pride ourselves in a warm and welcoming service, where we do the best we can to give the best possible unique guest experience. If you also share our vision, love to make the people around you feel seen and comfortable, and wish to be part of a small but highly dedicated team this is our invitation for you to send your application.
Requirements for the role:
  • You have a great passion for excellent guest service and experience.
  • Comfortable to work in a bit of untraditional framework. We are a small place and therefor the guest relations agent is also a part of the reception and reservations and the tasks that follows with this
  • Will always prioritise the guest well-being
  • Able to convey the concept of The Norrmans Castle
  • Experience from reception, reservations and guest relations, preferably also with conferences.
  • Represent The Norrmans in a professional and good manner at all times, as well as follow and practice our company values
  • Comfortable working in a small team where we help each other both in and outside our department
  • Able to work with a flexible schedule. We are seasonal based, and weekend and holiday work are expected
  • Speak English at a professional level, but Scandinavian language skills are valued
  • Able to start from February 2023
If you can picture yourself as a part of our small family and in the above position, please do not hesitate to contact us. Send your application and CV marked with the position name + your name to job@thenorrmans.se. We will have interviews on an ongoing basis.
More info about our hotels and who we are can be explored at https://thenorrmans.se.
We look forward to hear from you!